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    Interim Management | Management Staffing | Managing Agents | Operational Support

    Managing Agent Services & Management Staffing

    The People. The Management. Or Both. AJS provides hands-on operational management solutions for businesses requiring experienced leadership, additional management resource or day-to-day operational oversight.

    The Proposition

    One company. The people, the management, or both.

    Whether you need a single interim manager, a complete management team, an experienced Managing Agent or one operational partner to provide both, AJS can build the solution around the requirements of the assignment.

    From individual businesses and venues to complex multi-site portfolios, we provide practical operational leadership when it is needed most.

    How AJS Can Support You

    The people. The management. Or both.

    Clients can use AJS to provide experienced management personnel, appoint us as their Managing Agent, or ask us to provide the complete solution by doing both. Each option works on its own — or together.

    • Option 1 — We Provide the People

      Management Staffing & Interim Management

      Experienced managers and operational staff, placed into your business.

      Need experienced people on the ground?

      AJS can provide experienced interim managers and operational management personnel to work within your existing structure.

      This could include a single interim manager, additional management support or a complete site management team.

      We can support

      • General Managers
      • Operations Managers
      • Site Managers
      • Hospitality Managers
      • Department Managers
      • Multi-site operational support
      • Short-term management cover
      • Longer-term interim placements
      • Complete management teams

      AJS can provide the people while the client, administrator, owner or an existing Managing Agent retains overall responsibility for the operation.

      Need people on the ground?
    • Option 2 — We Act as Managing Agent

      Managing Agent Services

      AJS takes responsibility for the day-to-day operation under an agreed scope of authority.

      Already have the people but need someone to take responsibility for the operation?

      Where a business has people in place but requires experienced independent operational oversight, AJS can be appointed as Managing Agent on behalf of administrators, insolvency practitioners, owners, lenders and other stakeholders.

      We can take responsibility for the day-to-day operation and management of an individual business, site or multi-site portfolio under an agreed scope of authority, working within the authority agreed with the appointing party.

      Our Managing Agent responsibilities can include

      • Day-to-day operational oversight
      • Management of existing teams
      • Financial and cost controls
      • Staffing and rotas
      • Supplier and contractor management
      • Health & safety and compliance
      • Customer and guest experience
      • Operational standards
      • Sales and revenue performance
      • Management reporting
      • Site performance
      • Preparing and maintaining businesses for sale, transition or restructuring
      Need a Managing Agent?
    • Option 3 — We Provide Both

      Complete Operational Management Solution

      One point of responsibility for the management and the people.

      Need someone to take responsibility for the operation AND provide the people to run it?

      AJS can provide a complete operational solution. We can act as the Managing Agent while simultaneously providing the experienced management personnel required to operate the business.

      This gives administrators, owners, lenders and stakeholders a single point of responsibility for both management oversight and the people operating the business.

      AJS can take responsibility for

      • Providing the management team
      • Managing the management team
      • Day-to-day operational management
      • Staffing and recruitment
      • Financial controls
      • Compliance
      • Supplier management
      • Customer and guest experience
      • Sales and revenue
      • Operational performance
      • Reporting to stakeholders
      • Maintaining trading standards
      • Supporting the business through sale, restructuring or transition
      Need a complete operational solution?

    AJS can provide the people. AJS can manage the operation. Or AJS can do both.

    Flexible By Appointment

    How clients engage AJS in practice.

    • Already have a Managing Agent but need people?

      AJS can provide the management personnel to work within their structure.

    • Already have the people but need oversight?

      AJS can act as Managing Agent and be accountable for the day-to-day operation.

    • Need both?

      AJS can provide the complete operational solution — the management and the people.

    Administration & Restructuring

    Operational Management During Administration & Restructuring

    When a business enters administration or restructuring, maintaining operational continuity can be critical to protecting its value. Employees still need managing, customers still need supporting, suppliers still need dealing with and the business may need to keep trading while a sale or longer-term solution is progressed.

    AJS provides the hands-on operational management required to support that process, working alongside the appointed office holder within an agreed scope of authority.

    Our objective is to maintain operational stability, protect revenue, control costs, maintain standards and help preserve or improve the operational value and saleability of the business.

    Support for insolvency practitioners

    Depending on the requirements of the appointment, we can

    • Provide individual interim managers or complete management teams
    • Support an existing Managing Agent
    • Act as the appointed Managing Agent
    • Provide both the Managing Agent service and the management personnel

    Managing Agent Capability

    What the Managing Agent role covers.

    Every appointment is different. The scope below is agreed with the appointing party before AJS takes operational responsibility.

    • Financial & Commercial Oversight

      Operating within agreed budgets and delegated authority, AJS can oversee the day-to-day commercial performance of the operation.

      • Cost control
      • Staffing expenditure
      • Purchasing
      • Supplier costs
      • Revenue performance
      • Operational budgets
      • Identifying unnecessary expenditure
      • Improving operational efficiency

      The exact financial authority is always agreed as part of the individual appointment.

    • People & Workforce Management

      Strong operational management starts with the people running the business.

      • Oversight of existing management teams and employees
      • Staffing levels and rotas
      • Recruitment and training
      • Performance management
      • Interim managers to strengthen the existing structure
      • Filling gaps within the management structure

      Where management gaps exist, AJS can also provide experienced interim managers within the agreed scope of the appointment.

    • Suppliers & Contractors

      AJS can oversee day-to-day supplier, contractor and purchasing relationships within agreed authority.

      • Supplier relationships
      • Contractor management
      • Purchasing oversight
      • Service continuity
      • Maintenance and operational standards
      • Resolving supply issues affecting trading

      The objective is simple: ensure the operation has the products, services and support required to continue trading effectively.

    Scope, Authority & Reporting

    Clear Scope. Clear Authority. Clear Reporting.

    AJS operates within an agreed scope of authority established with the appointing party. Depending on the appointment, this can include responsibility for day-to-day operations, workforce management, operational expenditure and cost control, suppliers and contractors, customer or guest experience, compliance and business performance.

    Responsibilities, reporting requirements and delegated authority are agreed from the outset.

    AJS provides regular operational and performance reporting throughout the appointment, giving administrators, owners, lenders and other stakeholders clear visibility of the operation.

    The aim is to give the appointing party clear visibility of what is happening within the operation.

    Depending on the assignment, reporting can cover

    • Operational performance
    • Staffing
    • Revenue
    • Costs
    • Key operational issues
    • Health & safety
    • Compliance
    • Customer or guest experience
    • Supplier issues
    • Management actions
    • Risks requiring stakeholder decisions

    Working Alongside the Office Holder

    Working Alongside the Office Holder

    Where AJS is appointed during an administration, we work alongside and under the direction of the appointed office holder within an agreed scope of authority.

    AJS provides the hands-on operational management required to keep the business functioning effectively while maintaining clear communication and reporting with the appointed administrator.

    This allows the office holder to retain their statutory responsibilities while AJS provides focused day-to-day operational management on the ground.

    Hands-On Operational Support

    We Don't Just Advise. We Operate.

    AJS is not traditional management consultancy. We provide hands-on operational management.

    We can put experienced managers directly into a business, oversee an existing team as Managing Agent, or provide both services as a complete operational solution.

    We work directly with management teams, employees, customers, suppliers and stakeholders to maintain operational performance and provide clear accountability. Practical management. Hands-on leadership. Operational delivery.

    • AJS can provide the people.

      Interim managers and complete management teams, on site quickly.

    • AJS can manage the operation.

      Appointed as Managing Agent, accountable for day-to-day performance.

    • Or AJS can do both.

      A single point of responsibility for the management and the people.

    Sectors covered

    • Hotels
    • Holiday Parks
    • Pubs
    • Restaurants
    • Hospitality
    • Leisure
    • Retail
    • Business Centres
    • Multi-site businesses

    Hospitality and leisure operations — hotels, holiday parks, pubs and restaurants — frequently need hands-on management during a trading administration, but AJS supports retail, business centres and multi-site operations on the same basis.

    Keeping Businesses Operating When Leadership Matters Most

    Need operational support quickly?

    Talk to AJS about providing the people, acting as your Managing Agent, or delivering the complete operational solution. Initial conversations are confidential and without obligation.

    Interim Management | Management Staffing | Managing Agents | Operational Support

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